Contact
Contact Yassine Malti
Direct line
Talk to the developer
Every message reaches me, the person who builds the apps. Tell me which app and store you are writing about, and include a screenshot if something looks wrong: it saves a round trip.
- Email [email protected]
- Phone (343) 262-2990
- Based in Ottawa, Canada
- Replies Usually within one business day
Contact form
Send a message
Self-service
Looking for app help?
Each app has a searchable help center with step-by-step articles, and a community where you can ask questions and see answers from other merchants. Pick an app to open its site.
FAQ
Before you write
How fast will I get an answer?
Most messages get a reply within one business day, Eastern Time. The more detail you include, the more likely I can solve it in a single reply.
What should I include in a support request?
Your store's myshopify.com address, the app name, what you expected and what happened instead. A screenshot of the task history or the setting in question helps a lot.
Can I request a feature?
Yes, please do. Feature requests from merchants decide what gets built next. Describe the job you are trying to get done rather than the button you want: it often leads to a better solution.
Do you build custom Shopify apps for clients?
Yes. I build white-label apps for agencies, custom apps for brands and public App Store apps for SaaS companies, and I take over existing apps. Choose a development option in the form and I'll reply with a few questions and a time for a call. Shopify app development explains how projects work.
Where are the answers about pricing and credits?
The pricing page compares every plan, and the FAQ covers credits, billing and data questions.