Most Shopify stores don’t have a feedback problem. They have a listening problem. Only 1 in 26 customers will tell a business about their negative experience, while the other 25 leave without saying why, according to these customer feedback statistics. That changes how you should think about customer feedback collection. Reviews, support tickets, and the […]
Your Shopify store is selling. Orders come in, your site converts, and direct traffic feels healthy enough that you know the offer works. Then growth starts getting expensive. Paid acquisition costs more. New audiences are harder to reach. Every extra sale seems to require more creative, more manual work, or more margin sacrifice. That’s usually […]
